as posted back on December 2nd, 2012 we talked about a restaurant that is listed on just eat
that is not one I’ll be dealing with anymore.
It’s been awhile, and things have come to light.
I continued working with just eat to bring this resolution to a close, and as of December 3rd, 2012, the following was completed.
- a complete refund of the order at the expense of the restaurant was issued
- a confirmation of the punishment served was requested, but as of today, the person we need to get this confirmation from is on vacation.
- I was told by just eat that a letter normally would be sent to the restaurant, and a fee assessed against the restaurant. We won’t know the extent of this action until the person that is responsible for this is back from vacation
so we’ll see where this goes.
But it’s nice to se even 10 days after the problem, just eat is still committed to their customers, and will follow up with a complete resolution to the matter.
I’ll post more later as we know more.